Safety Protocols

 We are doing many new things to keep everyone safe

What we need from you

Patient questionnaire

Every patient will be asked questions to screen for symptoms of COVID-19.  Any patient with a positive response to any questions will be asked to reschedule.

Face Masks

ALL patients must be wearing a face mask covering the mouth and nose when entering our office. Patient masks are to be worn until treatment begins and put back on when treatment is completed, before leaving a treatment room.

Hand hygiene

ALL patients must use the provided hand sanitizer upon entering our office. If a patient arrives wearing gloves, we will that the gloves be removed for the duration of the appointment and we will provide you with latex-free gloves upon leaving.

Patient Temperature

Every patient’s temperature will be taken with a touchless forehead thermometer. Any patient with an elevated temperature (100 degrees or above) will be asked to reschedule.

Reception area seating

We have limited the number and location of seats in the reception area and kindly request that ALL patients come unaccompanied to their appointments, unless there is an expressed need for an aide or other companion that has been approved in advance. If accompanied, the aide or other companion will be required to undergo the patient screening process.

Patient pre-rinse

Once in the treatment room, before treatment begins, patients will be asked to use a pre-rinse to decrease germs in the mouth.

Patient scheduling

We have designed patient flow to allow for physical distancing between patients. This will result in fewer appointment times available each day. Please be patient and understanding with appointment scheduling.

What you can expect from us


Our team will be using approved materials to sterilize and wipe down all patient contact surfaces. In addition, we will be disinfecting commonly touched areas with an EPA approved disinfectant on an hourly basis.  

Hypochlorous Acid (HOCL) Fogging

We will utilize this technology at least twice each day for the entire office, and in treatment rooms after each patient. HOCL is a non-hazardous, eco-friendly, antiviral, electrolyzed water solution that can be used as a fog to eliminate airborne contaminates. The solution breaks down into salt water after use and poses no environmental or personal risk.

HEPA Filtration

We have added these units to the office to purify the air and limit the potential spread of COVID-19. The units in the treatment rooms also have UV light that is known to kill this virus.

Temporary plexiglass barriers

These will be present in the business reception area.

Personal protective equipment (PPE)

Staff treating patients will be wearing extensive PPE as mandated by CDC guidelines. This includes face masks, face shields, eyewear, gowns and gloves.